Please allow 24-48 hours for all orders to be processed/shipped. The customer may choose between different shipping methods based on how quickly they prefer the package be delivered. We feature FedEx and USPS as our primary courier services.
Keep in mind that all orders placed during non-business hours, including weekends, evenings and holidays, will not be processed until regular business hours have resumed. Our shipping cut-off time is 2:30 PM EST.
If a customer selects an expedited method of shipping, such as FedEx Priority Overnight, remember that 24-48 hours of processing is the standard. One may call the Customer Service Department to ensure that an order placed on a regular business day, goes out that same day, otherwise there is no guarantee.
If selecting USPS for shipping, keep in mind that their transit times are not guaranteed, meaning Priority 2 Day may take as much as 4 business days for delivery with no recourse from USPS. For guaranteed delivery times, it is recommended that FedEx is used.
If you have any further questions please contact our Customer Service Department, which is available Monday through Friday, 8:00am to 5:00pm PST.
Phone Number: 1(800) 948-7480