When and how can I contact the Customer Service Department for assistance?

The Customer Service Department is available Monday through Friday, 9:30 to 18:00 CET. For immediate concerns or assistance please call the Customer Service Department to speak with a representative directly. We are here to help and can be reached by phone or email. 

Emailing info@grencoscience.de is a great way to seek out assistance. You will receive a timely response from a representative ready to help! 


Note: The Customer Service Department is closed during weekends, and most national holidays. 


If you have any further questions please contact our Customer Service Department, which is available Monday through Friday, 9:30 to 18:00 CET.

Email: info@grencoscience.de
Phone Number: +49 (0)234 3696640 

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