My mouthpiece seems to be clogged; how should I clean it?

For basic cleaning, we recommend using our G Cleaning Tips, which come filled with a cleaning solution. If deeper cleaning is required, you can also use your G Tool to remove more solid residue. For the deepest cleaning, you can soak your mouthpiece in isopropyl alcohol for about 20-30 minutes, followed by thoroughly rinsing it with hot water. This should loosen and dislodge even the toughest built up residue.

If you have any further questions, our customer service hours are 9:30 to 18:00 CET.

Phone: +49 (0)234 3696640 


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